Midland Service Improvement Group (MSIG)
"improving service delivery through critical challenge and the sharing of knowledge"

MSIG Officer

If you can't access the website or would like further information please contact the
MSIG Support Officer 



Following the ratification of the MHA+ Business Plan, the merger of the three highways efficiency organisations in the Midlands, the Midlands Highway Alliance, the Midlands Service Improvement Group, and the West Midlands Highway Alliance is now in full swing.

The new organisation, to be known as the Midlands Highway Alliance Plus, will have around 35 local highway authority members and will aim to build on the successes of its nationally renowned predecessors.

Click here  for MHA+ FAQ.

Click here to view the first MHA Plus newsletter - published September 2020 

About Us...
find out more about MSIG, benchmarking, reports and terms of reference
efficiencies, savings and service improvement identified through MSIG
Task Groups...
Meeting dates, agendas, minutes, comparative data & discussion boards

This Service Improvement Group is a collective of Midlands and North West English Shire Counties, Shire Unitaries and City Unitaries sharing Best Practice within the disciplines of Highways and Transportation.


 After initially cancelling our MSIG task group meetings in the first few months of lockdown due to restrictions on both gathering and travelling for non- essential purposes we have now got a full programme of task group meetings planned in for the coming autumn. All meetings will be held via MS Teams and details are available on the Task Group pages. 

COVID 19 Provision of highways & Transportation Services Online Forum

Click on the link above to view all questions that have been posted by MSIG members in the recent weeks. To post a new item, you can use the link below.

Just contact alice.russell@derbyshire.gov.uk if there is anything I can assist with.

  Post a new discussion board item                      


MSIG Members