Midland Service Improvement Group (MSIG)
"improving service delivery through critical challenge and the sharing of knowledge"
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Celebrating Success

This section of the website highlights and showcases the successes of MSIG.
The Annual Report gives an insight into how members have shared best practice to drive improvement and performance. It includes Task Group initiatives and case studies of service improvement and efficiencies.
The Efficiencies & Improvement Log is completed by Task Group Members to highlight and demonstrate how they have benefited from the sharing of best practice and the impact it has had.
Case Studies describe in a little more depth the Efficiencies and Improvements that have been realised by sharing best practice and the successes of being a member of MSIG.